RECOMMENDATIONS TO OUR CUSTOMERS
To be taken into account before booking activities:
• Make inquiries and requests for information by phone at 609.070.996 or by e-mail info@velasantpol.com
• Make bookings of activities via ON-LINE through our website www.velasantpol.com or by phone at 609.070.996 or by e-mail to info@velasantpol.com
• If you are not sure when you will be able to carry out the activity, you can buy activities such as GIFT BONUS without DEFINED DATE on page https://velasantpol.com/en/as-a-present/ We have extended up to 2 years the validity period of the GIFT BONUS to be able to carry out the activity.
• We have modified the Cancellation Policy and if for some last minute reason you cannot come to carry out the activity, we will convert the reservation into a GIFT BONUS valid for 2 years.
We recommend bringing:
• A protective mask while inside our facilities and offices. Once you are outdoors or at sea you can take it off. On land and on the beach keep a separation distance of 2 meters between people.
• A T-shirt to wear under the life jacket. The vest is a safety element that cannot be dispensed with. They will be clean and disinfected after each use but if you want to avoid contact with the skin you can bring a cotton t-shirt or lycra type.
• Arrive with the clothes with which you will do the activity already on. The school changer will be closed.
• A beach bag or backpack to leave all your personal effects inside in order to avoid contact with other people’s belongings.
In our facilities:
• Wash your hands with disinfectant soap at your disposal. At least 2 times: before you go out on the water with the boat and once you return to the ground and you have left the material.
• Maintain a safety distance of 2 meters between people, avoiding crowds.
• Respect the capacity indicated at the entrance of the installation.
• Make payment by credit card and avoid cash.
• Comply with the recommendations and provisions of the authorities at all times.
CHANGES IN ACTIVITIES
As long as there is a risk of COVID-19 contagion we have decided to make the following changes to our activities:
KAYAK + SNORKEL ACTIVITY: if you want to snorkel you will have to bring your own snorkeling equipment. If you do not bring snorkeling equipment, you can also do the kayak tour and take advantage of the snorkeling stop for a swim.
WETSUITS: there will be no wetsuits available to customers to carry out the activities to avoid the risk of contagion.
We have internal measures of cleaning, disinfection of our facilities and material and our workers use protective elements. All with the aim of offering them a safe experience. We’ll make it among all of us!
Cheers, many miles and protect yourself!
ESCOLA DE VELA I KAYAK SANT POL team